Terms of Service

Terms of Service

Effective Date: July 11, 2026

1. Introduction

Welcome to Finsync AI ("Finsync AI," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, AI-powered services, software, applications, and related products (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.


2. Company Information

Finsync AI
Business Bay, Dubai, United Arab Emirates
Email: [email protected]
Phone: +971 50 403 5709


3. Services

Finsync AI provides AI-powered financial and business solutions, including but not limited to:

AI-driven financial assistance

Business process automation

Customer support solutions

Data analysis and reporting

Custom AI implementation and consulting

Other AI-related services

We reserve the right to modify, update, suspend, or discontinue any part of the Services at any time.


4. Eligibility

You may use the Services if:

You are at least 18 years old.

You have the legal authority to enter into binding agreements.

You comply with all applicable laws and regulations.

The Services may be used by both individuals and businesses.


5. User Responsibilities

You agree to:

Use the Services only for lawful purposes.

Provide accurate information when requested.

Maintain the confidentiality of any account credentials.

Comply with applicable laws and regulations.

You must not:

Use the Services for illegal, fraudulent, or harmful activities.

Upload or transmit malicious code, viruses, or harmful content.

Attempt to gain unauthorized access to systems or data.

Interfere with the operation or security of the Services.

Violate the intellectual property rights of others.


6. Fees and Payments

Services are generally provided on a project-fee basis unless otherwise agreed in writing.

By purchasing Services, you agree to:

Pay all agreed fees in full.

Provide accurate billing information.

Pay applicable taxes where required.

Failure to pay may result in suspension or termination of Services.


7. Intellectual Property

Finsync AI Intellectual Property

All rights, title, and interest in the Services, including:

Software

AI models

Algorithms

Workflows

Branding

Logos

Website content

Documentation

remain the exclusive property of Finsync AI and its licensors.

No ownership rights are transferred to users.

Customer Content

Customers retain ownership of:

Data submitted to the Services

Uploaded files and documents

Business information provided by customers

Customers grant Finsync AI a limited license to process such content solely for providing the Services.


8. AI Services and Generated Content

Our Services may utilize artificial intelligence technologies to generate outputs, recommendations, analyses, summaries, or responses.

You acknowledge and agree that:

AI-generated outputs may contain inaccuracies, omissions, or errors.

AI outputs should be independently reviewed before reliance.

AI outputs are provided for informational purposes only.

AI-generated content does not constitute legal, financial, tax, accounting, investment, or professional advice.

Users remain solely responsible for decisions made based on AI-generated outputs.


9. Acceptable Use of AI Services

Users shall not use the Services to:

Violate applicable laws.

Engage in fraud or deception.

Generate unlawful, harmful, abusive, or discriminatory content.

Infringe intellectual property rights.

Circumvent security controls.

Misrepresent AI-generated content as professional advice without appropriate review.


10. Suspension and Termination

Finsync AI may suspend or terminate access to the Services immediately if:

These Terms are violated.

Illegal activity is suspected.

Payment obligations are not fulfilled.

Continued access may create legal, security, or operational risks.

Termination does not affect any accrued rights or obligations.


11. Third-Party Services

The Services may integrate with or rely on third-party providers.

Finsync AI is not responsible for:

Third-party systems

Third-party content

Third-party service interruptions

Third-party privacy or security practices

Your use of third-party services may be subject to their own terms and policies.


12. Disclaimer of Warranties

The Services are provided on an "AS IS" and "AS AVAILABLE" basis.

To the maximum extent permitted by law, Finsync AI disclaims all warranties, including:

Merchantability

Fitness for a particular purpose

Non-infringement

Accuracy of outputs

Availability or uninterrupted operation

We do not guarantee that the Services will be error-free or uninterrupted.


13. Limitation of Liability

To the fullest extent permitted by applicable law, Finsync AI shall not be liable for:

Indirect damages

Consequential damages

Special damages

Punitive damages

Loss of profits

Loss of business opportunities

Loss of data

In all cases, Finsync AI's total liability shall not exceed the total fees paid by the customer for the specific project giving rise to the claim.


14. Indemnification

You agree to defend, indemnify, and hold harmless Finsync AI, its directors, employees, contractors, and affiliates from any claims, damages, losses, liabilities, costs, and expenses arising from:

Your use of the Services

Your violation of these Terms

Your violation of any law or third-party rights


15. Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how personal information is collected, used, and protected.


16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Dubai and the United Arab Emirates, without regard to conflict of law principles.


17. Dispute Resolution

Any dispute arising out of or relating to these Terms or the Services shall first be resolved through good-faith negotiations.

If a resolution cannot be reached, the dispute shall be submitted to the competent courts of Dubai, United Arab Emirates, which shall have exclusive jurisdiction.


18. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be posted with a revised effective date. Continued use of the Services after such updates constitutes acceptance of the revised Terms.


19. Contact Information

For questions regarding these Terms, please contact:

Finsync AI
Business Bay, Dubai, United Arab Emirates
Email: [email protected]
Phone: +971 50 403 5709


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