Privacy Policy
Privacy Policy
Effective Date: July 11, 2026
1. Introduction
Finsync AI ("Finsync AI," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use our website, AI-powered services, products, and related platforms.
By using our services, you agree to the collection and use of information as described in this Privacy Policy.
2. Company Information
Finsync AI
Business Bay, Dubai, United Arab Emirates
Email: [email protected]
Phone: +971 50 403 5709
3. Information We Collect
We may collect the following categories of information:
Personal Information
Name
Email address
Phone number
Company information
Billing and payment information
Information submitted through forms or communications
AI Interaction Data
User prompts and inputs
AI conversation history
Files, documents, or content submitted to our services
Generated outputs and responses
Technical Information
IP address
Browser type
Device information
Usage data
Cookies and similar technologies
Payment Information
When payments are processed through third-party providers, payment information may be collected and processed by those providers in accordance with their privacy policies.
4. How We Use Your Information
We use collected information to:
Provide and maintain our services
Deliver AI-powered financial and business solutions
Improve and enhance our AI systems and models
Respond to customer support requests
Communicate with users regarding services
Send marketing communications where permitted by law
Monitor service performance and security
Detect fraud, abuse, or unauthorized activity
Comply with legal and regulatory obligations
5. AI Data Processing
As an AI-focused company, certain information submitted to our services may be processed using artificial intelligence technologies.
AI Model Improvement
User inputs and conversations may be used to improve, develop, and optimize our AI services.
Third-Party AI Providers
We may utilize third-party AI providers, including:
OpenAI
Grok
Other AI service providers as required
Information submitted to our services may be transmitted to these providers for processing.
Automated Processing
Our services may use automated systems to generate recommendations, responses, insights, or analyses. Users should not rely solely on AI-generated outputs for financial, legal, tax, or business decisions without independent review.
6. Third-Party Service Providers
We may share information with trusted service providers that assist us in operating our business, including:
Go High Level
OpenAI
Grok
Twilio
Hosting providers
Analytics providers
Payment processors
These providers are authorized to process information only as necessary to perform services on our behalf.
7. Data Sharing and Disclosure
We do not sell personal information.
We may disclose information:
To service providers assisting in business operations
To comply with legal obligations
To respond to lawful requests from government authorities
To protect our rights, users, or services
In connection with a merger, acquisition, or business transfer
8. International Data Transfers
Your information may be processed or stored in countries outside the United Arab Emirates.
Some third-party providers may operate servers in different jurisdictions. When such transfers occur, we take reasonable measures to ensure appropriate safeguards are implemented.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.
Generally, information may be retained:
While your account remains active
As required for legal, tax, accounting, or regulatory purposes
Until deletion is requested where legally permitted
Upon account deletion, we will make reasonable efforts to delete or anonymize your information, subject to legal retention requirements.
10. Your Privacy Rights
Depending on applicable law, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of personal information
Object to certain processing activities
Withdraw consent where processing is based on consent
Opt out of marketing communications
To exercise any of these rights, contact us at:
11. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Maintain website functionality
Improve user experience
Analyze website usage
Enhance service performance
Users may control cookie settings through their browser preferences.
12. Security Measures
We implement reasonable administrative, technical, and organizational safeguards to protect personal information, including:
Data encryption
Access controls
Restricted personnel access
Secure storage systems
Monitoring and security procedures
While we strive to protect information, no method of transmission or storage can be guaranteed to be 100% secure.
13. Children's Privacy
Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will take appropriate steps to delete it.
14. GDPR Rights (European Users)
If you are located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR), including:
Right of access
Right to rectification
Right to erasure
Right to data portability
Right to restrict processing
Right to object to processing
Requests may be submitted to [email protected].
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a revised effective date.
Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.
16 Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:
Finsync AI
Business Bay, Dubai, United Arab Emirates
Email: [email protected]
Phone: +971 50 403 5709